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Frequently Asked Questions

“The important thing is not to stop questioning. Curiosity has its own reason for existence.”
~ Albert Einstein

Your questions, answered.

GOSSIP
We heard that the V2 range is out. How can we tell the difference?

Unreal Co. is happy to announce that from the 22nd of July 2019, all Chick’n and Beefy products sold in Woolworths have been replaced with the improved V2 recipe.

So how do you tell the difference? You don’t. All V1 products have been removed from the shelves and replaced with their V2 counterpart, so there is nothing to look out (or sniff) for.

What are the differences between V1 and V2 products?
The Chick’n and Beefy family of products has been improved with a recipes that we like to call V2 (Version 2). These recipes are based on the highest trending comments received from our customers since V1 was launched.

Despite the split between lovers and haters of V1, even our harshest critics were cool enough to discuss their feedback with us. Since so many of you were sharing similar feedback, we decided to upload it for all to see on our Unreal Transparency Page. This feedback became the basis of the V2 recipes, but we added other improvements resulting in a more balanced flavour, and a product that is easier to cook.

PRODUCTS
Are any of your products vegan friendly?

Absolutely. All Unreal Co. products are 100% plant-based, and the company is staffed by a team of passionate vegans.

Are your products GMO-free?

All Unreal Co. products are GMO-free, however we do not advertise this on our packaging because we haven’t been officially certified yet. We routinely survey our suppliers to ensure that we’re buying GMO-free, and so far we have been able to source non-GMO versions of all our ingredients.

As we partner with the right suppliers and create longer-lasting relationships, we will move to the next step and get our products certified GMO-free.

Are any of your products gluten-free?

All Unreal Co. products are 100% free from wheat gluten.

Are any of your products free from onion and garlic?

All products in the Unreal Co. Chick’n range are free from garlic, onion, leek, shallots, and chives. This includes the Chick’n Burger, Chick’n Schnitzel, Fried Chick’n Pieces, and Chick’n Nuggets.

This makes the Chick’n range safe for low-fructose diets, and for our friends who’s spirituality rules out these ingredients.

What's in the vegan egg replacer you use, and why aren't its ingredients listed on the label?

The vegan egg replacer used in our products is an in-house creation, and we plan to release it as a separate product that you can use in your own kitchen. We chose not to list the ingredients of the egg replacer because they are subject to change, and because it’s a compound ingredient that forms less than 5% of the total recipe.

Here are the Vegan Egg Replacer ingredients for your convenience: Maltodextrin, Fibre [Bamboo, Methylcellulose], Gums [Xanthan, Guar]

PACKAGING
Why so much bloody plastic in your packaging?

All current Unreal Co. products are packaging in plastic, and we agree that we could do a lot more to benefit our environment.

However, since launching the Chick’n Range into our product family, we have switched our plastic trays to Polypropylene #5, which is a food-safe plastic that is more easy to recycle. The product’s label is made from cardstock, which is also a fully recyclable material.

This leaves us to the plastic wrap. This unfortunately cannot be degraded or recycled, but we are looking into packaging methods that will not require this form of wrapping. Since all Unreal Co. products are chilled or frozen, there are even less alternatives to choose from.

So, Unreal Co. packaging is over 99% recyclable by volume, but it is not yet degradable. Rest assured that we are in the process of researching fully degradable packaging options, so we’ll share an update when we find the right solution.

Got a question? Ask away!

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